January 12, 2018

Session #1 – 10:30am ET


Steve Shenbaum – Game On: Authentic Communication, Real Connection

The world’s most elite athletes and executives understand the vital role of communication in building a strong personal and professional brand. game on’s MILE™ training framework harnesses the power of Game Dynamics (including Mystery, Incentive, Laughter, and Empowerment) to share strategies to connect and encourage your students make a positive impression on others while still being themselves and playing within their game. Delivered through a series of engaging and highly collaborative, game-based exercises, the outcomes from this workshop include increased self-awareness, enhanced communication, and tangible skills to help student’s build real, lasting relationships.

Anna Peters – A guide for entry-level job seekers to combat hiring bias

With limited professional experience, it’s hard to know how to act when an employer is considering you for a role at their organization. I believe strongly in fair hiring practices. While employers can find plenty of advice for reducing bias in their hiring practices, job seekers should also be prepared to fight bias, especially if they are afraid their identify unfairly lowers their chances.


Kathleen I. Powell – Pathways and Potholes: Cultural and Human Diversity in Career Services. A Roadmap to Competencies

The profession has witnessed a significant growth of individuals of diverse backgrounds in recent years. Higher education and the career services profession is keen on fostering and supporting diversity and inclusion. We all must be champions of mentoring, leadership development and change management. This webinar will identify critical competencies, strategies, and establish a framework to support the advancement of diversity and inclusion in the career services landscape.

Session #2 – 11:30am ET

Jeremy Podany – Scaling Career Services

The ability for Career Centers to reach thousands of students, alumni, or employers with the same or less amount of work, all while improving the quality of service delivery is a rare feat, yet one that is being expected on Career Leaders today, Come learn about the fresh mindset, approach, and skillset it takes to Scale a Career operation. This presentation will advocate for a new set of best practices related to scaling career services, and will pull data from The Career Leadership Collective’s survey and three recent thinks tanks on the topic.


Dan Black – “Professional of the Future – hiring for tomorrow’s success”.

Hear from a leading employer of college students who sourcing and recruiting emerging talent is evolving amid the disruptive forces in the labor market today. Attendees will learn about new sought-after skill and competencies, as well as developing recruiting tactics and strategies.


Carol Linden – The Importance of Personality Preferences to Career Choice and Success in the Workplace

Career choice needs to be based on talents and skills. That information is necessary but not sufficient, as we were taught in Logic class. Just as important to career success and fulfillment is understanding how your personality type preferences and Temperament and Working Style preferences can make or break your happiness and success in your chosen career field and work place environment. Help your clients choose wisely and work effectively with the natural differences in people in their chosen careers.


Session #3 – 12:30pm ET

Zach Mercurio – How Purpose is Transforming Work and Careers 

Powerful research continues to find that college students are overwhelmingly searching for purpose and meaning above all else when considering a career. And, in response, workplaces are taking on purpose-driven approaches to both engage and promote new employees and foster commitment among their stakeholder communities. Knowing how purpose works, how to engage students in purpose discovery, and how to prepare students to lead in a purpose-driven economy will be critical skills for the coming decades.


Mason Gates – How to effectively prepare and utilize interns to grow start-ups

Mason Gates, Founder of Internships.com and, more recently, ThincCareers/ThincInterns, will share deep and studied info on intern programs and how any start-up can reap immense rewards using interns to grow a business. Additionally, with the world of work becoming more entrepreneurial, mobile, and gig-oriented, intern programs can more easily be sourced, measured, and effective than any time prior. Using an intern workforce to successfully grow his start-ups, Mason will share quantitative and anecdotal information that always has a lasting influence.


Ty Bennett – Partnership is the New Leadership

Over the last five years a survey of more than 5000 leaders asked one question…what do you want from your people? The answer was consistently…commitment.  What builds commitment is the leader’s approach to building relationships, providing value, creating buy-in and communicating with influence?

Using case studies of leaders and organizations whose culture and growth is built through partnership-based leadership, Ty Bennett’s talks share proven strategies and techniques to increase the commitment of your people.

Takeaways include:

  • Specific ways to provide value that create influence
  • How to use stories to communicate a vision that people commit to
  • Keys to building relationships that last


Session #4 – 1:30pm ET

Joy Asher – Defining Your Future Today!

Over the past few years, there’s been a sea change in career services: how we define the work that we do, how we think about and deliver services to our students, how we collaborate with other departments on campus, and even the role we play within our institutions. The career centers we hear about being most successful in these areas often seem to be the ones that have undergone major transformations in staff sizes and resources. But how can you change with the times and implement these trends without massive restructuring? Learn how one career center at a small liberal arts college has used vision, drive, outreach and persistence to provide their students with a transformational experience, leverage effective partnerships with constituents across campus, successfully capture and utilize learning outcomes, and become a key part of the ecosystem of the college.


Kate Moore, Ed.D. – It’s a small world after all…incorporating global perspectives in experiential education. 

Join for a conversation about utilizing global connections and local links to enhance your work and support today’s college student. This session will review general trends, share intriguing examples, and identify specific tactics. It is a changing world of work and as technologies and workforce evolve, so will our approaches and outcomes.


Evangeline Kubu  – Applying Design Thinking to Design a Transformative Career Center Experience

“Design thinking is a human-centered approach to innovation that draws from the designer’s toolkit to integrate the needs of people, the possibilities of technology, and the requirements for business success. ” -Tim Brown, president/CEO, IDEO.

Challenging perceptions of the traditional ways we gather information and collaborate within our field, and offering ways to “amp up” diverse inputs and ideas — applying design thinking truly expands the possibility for transformation of every stakeholder’s experience with career services. Design thinking involves moving beyond surveys to ethnographies, using deeper insights to understand user journeys and evolving ideas that create a more personalized and impactful experience. Learn how to apply design thinking to reimagine your career center’s operational model and drive/sustain innovation at your institution.


Session #5 – 2:30pm ET

Brian Keenan –  How to make career services a key part of your retention plan. 

The most recent data shows that students that are more directly aligned to career objectives and goal oriented outcomes are more likely to persist and graduate from your institution. In today’s increasingly competitive and complex higher ed climate, institutions with well thought out student success strategies can reduce turnover through a few simple strategies.


Michael Suchowski – Scaling Career Learning Objectives

All innovation begins with a problem. Without a problem, there is nothing to solve and therefore, nothing to innovate. Defining the precise problem to solve, however, is often the most difficult step.

Scaling career education in universities is virtually impossible with current budget and human capital restraints. Specifically, we learned that:

  • A career center advisor/student ratio typically ranges from 1/400 to 1/4000;
  • Career centers have 30 – 70 Career Learning Objectives (CLO’s) to offer students;
  • It takes a career center counselor 15 to 30 minutes to teach one CLO to a student.

Sound familiar? Without boring you with the math, this means that a typical career center would have to increase staff 3 – 10 times to meet their students’ educational needs, and that is only if the counselor focused exclusively on teaching CLO’s, without regard to the other individualized coaching and support they’d like to offer.


Kim R. Wells – Have You Ever Seen a Black Snow Flake? …Understanding African American Millennials

Join Kim R. Wells from Howard University as he presents differences of career aspirations, barriers and realities of African American Millennials.


Session #6 – 3:30pm ET

Chelsea Haring – Inputs vs. Outcomes: A 21st century engagement strategy 

The future of alumni engagement will move from counting inputs to designing for outcomes that advance the goals and priorities of the institution and its community. In this presentation, we’ll cover the forces behind this critical shift in strategy; the team, tools, and techniques needed to address these changes; and the definition of this new, transformative, innovative engagement. This fun, interactive session will draw on best practices from across disciplines, including behavioral economics, network theory, and gamification principles used by leading brands and institutions.


Neddy Perez – TBD

Session description coming soon!




Kevin McDonald, JD, Ed.D. – Toward Inclusive Excellence

Approaching diversity work with an open mind, proven research and a plan of execution can achieve undeniable results. This address will explore strategies for recruiting and retaining diverse constituency (students, staff, and faculty), and for creating the inclusive environments that prepare our students for the global marketplace that awaits them. Furthermore, you will learn about the foundational strategies needed to achieve systematic change in higher education institutions.