Symposium Schedule

Session #1 – 9:30am ET

Kathy Horner – Answering the Call for Competencies: Creating a Department and University Competency Culture

Career readiness is an important issue for not only career centers to address but colleges and universities as a whole. Hear how Clemson University created, implemented, and continues to champion a core competency initiative on campus. Attendees will learn how the Center rethought its entire approach to interacting with students and the process of forming strategic partnerships across the university to create a campus culture where everyone is invested in helping students acquire and articulate the competencies employers and graduate/professional schools are seeking. Finally, learn about the variety of events, means of assessment, and marketing strategies connected to this initiative as well as the Center’s current competency efforts.

Kathy Horner

Brooke Buffington & Ross Wade – Design Thinking: Develop your team and better engage with students, employers, faculty and staff

What if there was a tool that could help you better understand and serve the diverse groups you and your office engage with everyday? Design thinking is that tool. Program attendees will gain a better understanding of the design thinking process, understand how to utilize perspective taking/empathy mapping to grow intercultural skills and better work with students and university partners. They will also leave with a concrete activity that can further their career services team’s personal/professional development and help bridge the gap between the various functional roles within their office – #LifeSizedChutesAndLaddersDesignThinkingGame!

Brooke & Ross

Opening Keynote Session – 10:30am ET

Michael True – Creativity…Thinking Differently Doesn’t Take a Genius

Have you ever thought, “I’m just not creative at all”? At a recent experiential learning conference a vast majority of attendees would have echoed your thought, as they indicated their desire to enhance their creativity. It is an issue we, our students, and our faculty and administrative colleagues confront all the time. Campuses across the country are looking for solutions to a host of problems. In our time together, we will consider hindrances, helps, and techniques that influence the creative process.

Michael True

Session #2 – 11:30pm ET

Steve Savitsky – The Job Search from an LGBTQ+ Inclusive Lens 

For all college students pursing one’s first job, internship, or other professional opportunity can be daunting. Writing a resume, interviewing, and finding a good fit in the workplace are challenges we all have faced. The LGBTQ+ population of college students is one that like many other underrepresented groups have even greater challenges in finding meaningful professional opportunities and strong organizational fit. Join me in learning how you can be supporting and affirming of college students and recent graduates who identify as LGBTQ+ as they launch their careers. I will utilize Human Rights Campaign (HRC) data in addition to my 5 years of career development experience developing inclusive resources and programming for LGBTQ+ students.

Josh Iannuzzi – Hosting “Off-site” Career Fairs

This program will be a Q&A presentation on how to create partnerships with local Business Center/Co-Working Space to host off-site Career Fairs.  Sometimes, just 1-2 Career Fairs each year was not enough, especially since they were typically held towards the middle/end of the semester.  Give your students the opportunity to directly connect and network with local businesses looking to hire.

josh ianuzzi

Dr. Kasandrea Sereno – Engagement & Employability; integrating career development into academic advising 

Academic advisors often find themselves in the middle of students asking “What can I do with this major?” and companies calling “Can you send me a student who…”. Rather than simply refer students to the career center, what if departments helped to bridge that gap? On one campus an advisor did just that, creating a speaker and corporate tour series connecting students to dozens of local opportunities. Getting students out of the classroom and into real networking situations. This is their story.

Kasandrea Sereno

Plenary Session- 12:30pm ET

Dr. Matthew Hora – Designing meaningful tasks for interns’ work

In the College Internship Study, researchers from UW-Madison are examining how different structural features of internship programs are associated with student outcomes, and the nature of workplace tasks are a critically important feature of successful internships. In this talk, Dr. Hora will share data from the College Internship Study on the types of internship tasks that appear to be the most meaningful and useful for students, faculty advisors, and employers. Additionally, the talk will include tips and strategies for how internship tasks can be designed to meet the needs of all three parties involved in internship work.

Dr. Matthew Hora

Session #3 – 1:30pm ET

Briana Randall – “Meh” to Magical: Enhancing the Internship Experience for Both Students & Employers

Gen Z is career-focused, strategic, and experience-hungry. As a result, you may be feeling pressure to create more internships. Do you have the tools in place to help students and managers do internships well? We’ll share an array of resources – videos, one-pagers, templates, webinars, etc. – we’ve created to make internships more rewarding for both employers and students. You’ll walk away with new strategies – from quick to complex – you can implement with one or both populations.

Cindy Hyman & Cheryl Clark Bonner – Reach a Larger Audience: Best Practices and Trends from Alumni Career Services

Alumni career services is a relatively new field in higher education. Its goals include providing career and professional development, easing the burdens of student-facing teams, deeply engaging alumni and creating a pipeline for philanthropy. Practitioners must provide relevant, meaningful career services to large numbers of alumni ranging in age from 22-82 who are employed in a range of professions and located around the world.

The Alumni Career Services Network was founded in 2005 as a forum for alumni career services professionals at colleges and universities to share best practices, technology, programming and marketing ideas. In this session, two past-Presidents and current ACSN board members will discuss emerging trends and share best practices for delivering high quality career services with limited resources to diverse audiences that often exceed 100,000. Best practices and trends from alumni career services are directly transferable to other career services offices.

Cindy Hyman & Cheryl Clark Bonner

Makesha Dockery – The Future of Career Service: Creating Communities & Connecting with Sophmore Students

Gone are the days of the adage, if you build it; they will come. Because as many of us have been experiencing; they no longer come, not to the workshops, not to

the career fairs, and in some cases not even to our offices. So we at Georgia State University decided to find out why and experiment with our Sophomore students to learn how to create a community of career leaders versus a group of students that attend events. Your are invited to learn how we made career connections with our sophomore students!

Makesha Dockery

Session #4 – 2:30pm ET

Toby White – Starting a new applied program on your campus! 

If you are looking to establish a new Applied Learning Program, then this presentation is for you! In this presentation, we will discuss the process of establishing a new applied learning program. Toby White will discuss the entire process that was used in starting the new Law Enforcement Training Institute (LETI) Police Academy at SUNY Potsdam. Participants will learn how to mimic this process to any on-campus applied learning program that you would like to establish on your campus. We will discuss and learn about the following topics: getting administration buy-in, recruitment and retention implications, applied learning pedagogy, stakeholders involved, budget process, sustainability, marketing, on-campus partners and assessment!

Toby White

Steven Rothberg & Heather Favors – Fraudulent job postings: What can (and should) career services do to help ensure students aren’t scammed?

Over the past couple of years, the number of job posting ads designed to steal the identities or money of students has grown from being a rare occurrence to thousands a day across some of the career service management platforms. It is clear that the CSMs aren’t able or willing to police their own platforms, which means that career service offices are left to decide whether to react after their students come across the postings and are likely scammed or divert huge staff hours to proactively fight the good fight. So far, it seems that most schools have not yet adapted to this new threat and are taking action too late and sometimes never at all. In this nuts-and-bolts presentation, the founder of job search site, College Recruiter, will describe the types of fraudulent job postings that it sees and how its staff combats them, both reactively and proactively.

Josh Miller – Ready or Not, Here Comes Gen Z

The first generation of the 21st Century came of age during the most disruptive decade of the last century and their arrival marks the end of clearly defined roles, traditions, experiences. Learn from an 18-year-old Gen Z thought leader about how these shifts are likely to impact the future and what organizations will need to do to prepare for Z.

josh miller

Closing Keynote Session – 3:30pm ET

Ashley Byrd-White – Creating a Culture of Career Collaboration with Career Champions

Students are engaging in career conversations beyond the walls of Career Centers. They are finding their mentors, network, and supporters outside of the Career Center that will help provide guidance in their career decisions. In an effort towards scalability and consistent messaging surrounding employability and career readiness, the University of South Carolina created the Career Champion program two and a half years ago. Our training provides faculty/staff an understanding of career development to enhance and empower career conversations with students. During this session, we will provide an overview of the program, our assessment data to date, and our future plans. We will also discuss our effort towards building a career ecosystem and how the Career Champions program is vital.

Ashley Byrd-White

Session #5 – 4:30pm ET

Sabrina Iaria  Everyday We’re (Side) Hustlin’: How the “Gig Economy” Shapes both Career Advising and the Advisors 

The US workforce is made up of side-hustlers, freelancers, and independent contractors who generate over $1 trillion in contributions to the U.S. economy. Career services must adapt to advising students pursuing freelance or independent work, which can prove interesting for some professionals that are side-hustlers themselves. How can we serve students headed towards a workforce that is proving to be more status quo than fleeting fad? If you have a side-hustle of your own, how do you keep the plates spinning? In this session, we’ll discuss research on where the Gig Economy is, where it’s going, and how our hustles help us find strengths to better serve our students. We’ll show you how you can get in on the hustling, too!

Sabrina Iaria

Courtney Mulveney – The Career Identity Program: Engaging Students in a Career Readiness Journey

After getting onto campus, students are left with their childhood question: “What do you want to be when you grow up?” Ready or not, they must now choose a major and move forward toward a career. To help them it’s imperative that career centers and academic departments collaborate. Together, we can create an interlocking support structure to help students make sound decisions and prepare for the future. Learn the latest techniques for helping students create comprehensive academic and co-curricular plans. Explore the challenges of creating a career readiness culture – and the strategies to make it successful.